Gwendos Unisex Braids and Barber Shop is a premium hair braiding and grooming salon based in Laurel, Maryland. The client needed a digital transformation to streamline appointment scheduling, employee coordination, and customer interaction. We developed a modern, professional website using WordPress and Amelia Booking, integrating robust management features to serve both salon staff and clients with ease.
Challenge:
The salon operated without a centralized system for managing bookings, staff schedules, events, or customer relationships. Manual processes created confusion, missed appointments, and limited business growth.
Solution:
We delivered a full-featured salon management platform with:
Customer-facing booking system for appointments and events
Employee dashboards for schedule and package management
Admin controls to oversee all operations
Google Calendar, Zoom & Google Meet integration
Automated appointment reminders to reduce no-shows
Invoice generation and printing for client and business records
Statistics dashboard to monitor business growth
CRM functionality for maintaining customer relationships
Bulk booking, package selling, and future-ready capabilities for scaling
This solution didn’t just improve operations — it future-proofed their business.
3 weeks, including branding, full feature integration, content setup, training, and client on-boarding.
+60% increase in online bookings within the first month
Zero missed appointments thanks to automated reminders and calendar sync
Admin can now assign staff, track revenue, and manage clients from one dashboard
Clients enjoy seamless booking, rebooking, and cancellation experience
Empowered staff with personal dashboards to manage their schedule and performance
Business positioned for future growth through events, packages, and CRM
